Shipping information

Magalleria is happy to post you a magazine wherever you are in the world. We ordinarily aim to process and send out orders within 48 hours, although the majority are managed within 24 hours. 

All UK large letter and small parcel orders weighing under 2kg are posted Royal Mail Tracked & Signed and Tracked 48 respectively. Orders over 2kg are sent next day delivery via UPS or DHL, although orders placed after 2pm may take 48 hours.

If you live outside the UK you may not see a shipping rate listed for your country. If so, please contact us and we'll arrange the most reliable and cost-effective shipping to get the magazines to you. As we now send most international orders via UPS or DHL, please provide a telephone number with your order.

If you live in the EU please be aware that VAT may now be charged on your order in your country. The EU’s Import One Stop Shop (IOSS) is a new VAT registration scheme to manage the sale of goods from Great Britain to the EU. Under this arrangement taxes can be collected at checkout in the UK so you don't have to pay them at the time of delivery.

While this works effectively with marketplace transactions (eBay, Etsy etc.), like many UK exporting businesses we have not yet found a workable or cost-effective VAT collection system that integrates with our own e-commerce platform. Until we do, orders will be supplied under the existing Delivery Duties Unpaid (DDU) scheme, meaning that you will be charged VAT at point of delivery. 

Please understand that you are not paying additional tax but paying tax at a different stage of the process – point of delivery rather than at checkout. It's not convenient, we know, but blame current Brexit arrangements, not us.

Finally, we are a specialist retail store and a mail order service. We are not an Amazon-sized corporation with a fleet of service teams and robots. We are a very small, hardworking bunch doing our best to help you. If you have a question or a problem, just email or telephone us and a real person will get back to you as soon as possible. 

That's a promise.